What our Customers say about our products & service
Below is just a small selection of comments and feedback that we have received from our many customers.
Sun protection film fitted to French doors and bifold doors “Friendly, professional service carried out to a high standard, we are very pleased with the results.”
Customer in Retford 14th April 2019
Window film fitted to 2 door sets “Mark came to fit window film to 2 door sets, 1 French door the other bi-fold door. He was on time, explained the whole process and estimated timescale, was polite, explained the aftercare and expected immediate effect very professionally. He left his whole work area very clean and tidy and protected my furnishing before starting his activity. I am very pleased with the product provided and his workmanship. I have already recommended Mark and his products to other people, 2 who have already gone on to have the product fitted too.”
Customer in Retford 29 April 2019
External window film applied to glass panes...“10 out of 10 for Reliability & timekeeping, Tidiness, Courtesy and Workmanship”
Customer in London 28 May 2019
Window Films Fitted “Very efficient and concise”
Customer in Harrogate 18th June 2019
“Fantastic service and very happy with product”
Customer in London 4th July 2019
Reflected film to conservatory. "Excellent in all respects, knowledge, product and service"
Customer in Lincoln 6th July 2019
"Simplest way to demonstrate to house guests why we installed is to put their hands near a window with no film and then a filmed one. They can feel the difference."
Mr Powell, Grimsby
"Our house is east/west facing and earlier in the year I was fishing around the internet looking for something in the solar heat deflection department as the rear rooms get really hot in the afternoons.
I came across the name of Solar Gard and liked the sound of their product. From their website I was put onto CoolGlass. So I phoned and spoke to Mark who was very helpful explaining all about it to me. I said it sounded good but I’d think about it.
About three months later the weather turned hot so we got Mark to come round and give us a quote and tell us all about it again, said OK and arranged a date for installation. This was done with no problems and no mess (you could not tell that anyone has been in and done anything).
Mark had only been gone about one hour and we were sitting in the lounge when my wife said to me “I’m sitting with my feet in the sun and there not getting hot” so I said shall I get him to come back and do the front as we had had the foresight to get a quote for the front windows while he was here. I think we hold the record for the fastest second order Mark has ever had. So the front was done.
We have now had the films fitted for two months and since then we have found that the house is 4-5 degrees cooler overall and the slight tint is not too heavy that it looks overcast all the time. The other added bonus is that the portable air conditioner in the kitchen which used to struggle on sunny afternoons to reduce the temperature but now turn it on and the temperature drops. So all in all it makes quite a bit of difference to our lives.
The other added bonus is that if you like watching birdies in the garden, due to the reflective nature of the film they cannot see you move around and don’t fly away.
So it’s a big thank you to Mark and all his knowledge and experience for this and we would not think twice in recommending or using him again (if we had any more windows).
And it’s certainly worth getting one of his magic e-clothes for cleaning windows to a streak free finish because it really works."
Mr & Mrs Farr, Market Rasen, 27 September 2016
"Very good all round, would recommend to others."
Mrs Hostad, Lincoln
"The advice given to as which product was best for was our need was excellent as was the quality of our installation. We would recommend CoolGlass and window film to others."
Mr & Mrs Harpum, Doncaster
"I was unable to complete Qs 4 and Qs 11 as by definition it will take several months to confirm the benefits to my furniture, doors and carpets. That said, the product description is such that I have no doubt the tint will achieve its purpose in full."
Mr & Mrs Grant, Caistor
"Although we haven’t had any really hot days since it was installed I can already see the difference . It will really make the conservatory more usable."
Mr & Mrs Coggan, Haxey
"Everything from installation to the product we are very satisfied and would recommend window films and CoolGlass to other people."
Mr & Mrs Good, Lincoln
"Excellent all round service from initial contact to completion of work. Mark was very helpful & provided a speedy and comprehensive service. I shall definitely recommend to family and friends."
Mr & Mrs Greaves, Nottingham
"A thoroughly professional service. From the start when Mark gave us his knowledge and guidance as to what film would suit our purposes best, to the installation with his colleague Adam. They were punctual, skilled and tidy. We are delighted with the end results in the nearly two months since installation we have a noticeable reduction in heat and glare in the conservatory and garage and the privacy we now have in our front bedrooms has enabled us to remove the vertical window blinds making the room feel so much larger. We would not hesitate to recommend Mark and CoolGlass to anyone thinking of installing window film, we wish we had known about this product much sooner. Thank you Mark."
Gerry and Rita Snelling, Louth
"Mark. Thanks very much for your help and guidance you gave us on the film you expertly fitted to our glass conservatory roof, it’s really has made a massive difference, it’s a different space, we can actually watch TV in there now, glare & heat are a thing of the past. Also thanks for the professional way you went about your business, impressive. Thanks also for the way yourself and Adam professionally fitted the film and our new blinds. All in All top class. I would highly recommend to anyone thinking of having their roof or windows tinting to contact CoolGlass for top class professional advice and fitting. Thanks again Mark."
Steve & Marion Parker, Gainsborough
"The wife and I can not fault the product or service. 'it does what is says on the tin'!"
Paul & Julie, Lincoln
"What a refreshing change, professional, competent and capable. I would recommend window film and Cool Glass."
Mr Lloyd, Lincoln
"We are delighted with the look of the conservatory now that the film has been installed it looks so much bigger and more stylish than with the old roof blinds. Although the film was fitted in the winter months and we have only had a few really warm days since, we were impressed with the lack of glare and the reduction of heat in the conservatory, our friends all like it too. Thanks Mark for doing such a good job."
Mr & Mrs King, Boston
"It has taken a few days to get used to the different feel of the rooms especially when it is dull. However overall the problem of glare is much better, cooler too. We are extremely pleased!! Thank you"
Mr & Mrs Pitt, Gainsborough
"Having had the film fitted for 3 months we are fully satisfied with the result. We immediately saw the benefit in the privacy from others. The lack of reflection on the TV, the lowering of the temp in the conservatory and the ability to leave open the blinds on windows, in fact, massive improvement all round. Would heartily recommend the film and CoolGlass to anyone."
Mr & Mrs Leeder, Gainsborough
"This is one of the best things (window film) we have ever purchased and is very good value for money."
Mr & Mrs Nicolson, Lincoln
"The window film is working well and we do not have melting chocolate anymore, so it has done the job, thanks for this."
Laurels Service Station, Horncastle
"We would like to thank you for all your help throughout the process of choosing our blinds for our new home and for giving us a very professional service. We love our new blinds and would not hesitate in recommending you to others."
Greg & Sally Watkins, Market Rasen
"First class service! The film installed in the roof panels of a fairly large conservatory (30m2) have reduced the ambient temperature by 10° – 15° even in these summer high temperatures. Although the film replaced roof blinds, there is now no glare and we can use the conservatory far more than had been the case. The attention to detail and standard of work undertaken by mark and his assistant, Adam, was excellent."
Mr & Mrs Linegar, Ranskill
"The Conservatory was overheating and suffering from glare and fading. Generally very satisfied with all aspects of the installation. We would recommend CoolGlass and window film."
Mr & Mrs Walker , Lincoln
"We recently moved in to offices. The offices are heated by electricity and have windows that face the sun all day. Mark came to see us regarding heat retention and glare reduction. He offered advice and products that met our needs and are well in budget. Professionally and courteously fitted."
Laurence Childs, Jalapeno Business Services, East Bridgeford
"Solarscreen Metalux Plus film is a very effective way of producing a much more pleasant environment which makes our conservatory more useable even on the hottest day.Would definitely recommend this product and the installation team, who were very professional and efficient."
Patrick Fox, York
"Mark is a friend via a business club and I found the information and advice he covers with great passion to be valuable. Mark is a very professional man who puts customers requirements first, a great listener and full of advice. If you are unsure of what to expect or how the system’s work all you have to do is ask! I have never met a man so true to his trade and the people he looks after, no matter whether you are a business or a residence you will not find a better system person or company with the desire to help. I now have a front window covered not only to prevent heat loss but to give us privacy, our conservatory has also been covered with wonderful effect, we now sit in there during colder days and feel the warmth straight away, it is what we call “A No Brainer”. The decision is yours but I would use him again when I move into “Buckingham Palace” Mark and his company Cool Glass I fully recommend with comfort and faith in his ability to help YOU"
Mr Lawrence, Lincoln
"The whole installation process went without a hitch. The two installers were polite and fast working on the day and a small problem with the additional coving was rectified without delay and in a friendly manner. The product itself has cooled down the temperature in our small conservatory considerably. the difference in the rooms ambience is very noticeable. Thank you Cool Glass"
Penny Story, Lincoln
"Very pleased with the product and the installation. It has significantly reduced the heat in the conservatory and we can now sit in there on a warm summer days which we couldn’t do before. Really glad to get rid of the roof blinds and all the dead flys!"
Mr & Mrs Andrews, Gainsborough
"I am amazed at the difference the product has made to my room it actually looks as if we have new windows. We can sit in our lounge without the blinds closed. I am now in the process of getting a quote for my conservatory."
Mr & Mrs Nicolson, Lincoln
"Too early to give a definitive comment on efficiency but early impressions are positive."
Subway Restaurant, Newark
"We were very impressed with the information and work carried out, it solved our problem in the conservatory straight away. Would definitely recommend Cool glass to others."
Dan & Lou, Retford
"Although our carpets were faded from the sunlight from our south facing windows the window film has stopped it in its tracks"
Mr & Mrs Johnson, Scunthorpe
"Installation fine. Film appears to be working well. Information pack is a little technical/complicated but fit for purpose."
Richard & Danni, Waddingham
"'Does what is says on the tin' Great product & installation. It has been excellent at reducing the fading , heat and glare whilst maintaining a clear view out of our glass roofed conservatory which already had solar reflect glass."
Mr & Mrs Mumby, Broughton
"We can now sit in the conservatory on a warm sunny day. There is a vast difference in the temperature since the installation."
Mr & Mrs Williams, Barton upon Humber
"I am delighted with the results. The film seems to be invisible! The conservatory is cooler, there is no glare from the sun. It is a delight to sit in the conservatory, free from roof blinds and the accumulation of dead flies which builds up so quickly behind them. I would recommend window films over blinds in a conservatory now that we have had both."
Mr & Mrs Skilbeck, York
"Excellent service by Mark dealing with our conservatory."
Mr & Mrs Appleby, Alford
"Excellent service and value for money, What more can be said. Thank you!"
Mr & Mrs Fielding, Kings Lynn
"The film had done an excellent job of solving the issues of heat, glare and fading through the house windows and has given us additional privacy. I would recommend Coolglass and window films."
Mr & Mrs Whitt, Mansfield
"Excellent service, very obliging person"
Mr & Mrs Berry, Hamlyn Heights
"We don’t have to worry about the sun fading our furnishings if we haven’t pulled the blinds down when we’ve gone out for the day."
Mrs & Mrs Sleight, Grimsby
"It was a pleasure to have the team working at our house the result was just as we hoped."
Mr & Mrs Tuke, Grimsby
"Mark, we found the whole service exemplary from start to finish. the product has reduced both glare and heat coming into our orangery and we are delighted with the results. Many thanks to you and your team."
Mr & Mrs Grandidge, Market Harborough
"The reduction in glare and heat is extremely noticeable. It is pleasure to sit in the conservatory now. We also feel a lot happier from the security/privacy point of view. The service we received from quotation to installation was exceptional. We would have no qualms in recommending Coolglass."
Mr & Mrs Obrien, Grimsby
"Has made the conservatory now liveable were before we couldn’t sit in on sunny days – now it’s warmer in winter and just right on sunny days. We would recommend window films and Mark to others for sure."
Mr & Mrs Wiseman, Grimsby
"Very friendly & helpful."
Mr White, Scunthorpe
"The service provided by CoolGlass was excellent from start to finish. The Metalux Plus Film is amazing and has transformed our south facing conservatory."
Mr & Mrs Fowler, Grimsby
"This is the second conservatory Mark has filmed for us. At our last house we had the expensive solar glass but it just didn’t work. We consulted Mark before we had our new conservatory built at our new house to ask which type of glass we should have to work the best with his films. Films have very little aftercare unlike blinds. Flies and cobwebs are easy to deal with unlike roof blinds. Looks good for years with no problems with fading fabrics/sun damage."
Mr & Mrs Wilkinson, Boston
"I was sceptical about any product to make conservatories usable in the summer but I am amazed with the results that the window films have delivered. Mark is very knowledgeable about the product and advised and reassured me brilliantly. I’m now enjoying the view of my garden rather than sitting with all the blinds down which were useless anyway. The installation team were very efficient and left the conservatory in a very clean state so I have no complaints there. I love the privacy that the films give, I used to hate the feeling that I was on display all of the time. The heat and the glare have been reduced and I’m looking forward to feeling warmer in the winter because heating bills are getting frightening nowadays. I would highly recommend Mark and his team and yes window films do really work."
Mrs Cairns, Saxilby
"Mark was very helpful in choosing the specific film & has a large knowledge base on which film suited our windows. We would re-hire him to cover the windows in future houses etc."
Mr & Mrs Maultby, Leopold
"We have been waiting in vain for some warm sunny weather to “test” the roof film, but at long last we had some last week. The film made a noticeable difference to the glare in the conservatory and made it a much more pleasant place to sit. (Could even watch the tele!!) Thank you Mark for your excellent service. Most efficient & professional…. Carol Anstis"
Mr & Mrs Anstis, Lincoln
"We found your product very good & would certainly recommend it to other people. It is only the last few days we have had any sunshine and the glare through the roof has completely gone, no more roof blinds!! Many thanks again, Peter & Joan"
Mr & Mrs Grant, Oxford
"Very pleased with initial impression. Glare much reduced and a very tidy job. Will definitely recommend to others."
Mr Ward, Lincoln
"The films fitted to the roof and windows of our conservatory has been very good at solving the issues and its very good value for money compared to blinds. Would recommend again."
Mr Tolley, Lincoln
"A very professional service from initial enquiry through to installation good product knowledge helped us to achieve the correct solution to our needs. Thanks R. Caulfield (Laboratory Supervisor)"
Britannia Food Ingredients LTD, Goole
"The winter films has been very good at reducing heat loss and condensation build up on the single glazing I still need sealant on the metal window frames to prevent draughts but this in no way the fault of the film (plastic)"
Mr Watts, Kirmington
"After the conservatory had the films applied we can now use it when the sun shines, there has been a considerable reduction in heat and glare from the sun. The additional privacy has been welcome and brought amusement as we are finding passers by checking their hair in the windows. This winter has been one of the coldest but this is the first winter we have ever used the conservatory through the winter the glass films have definitely made it warm enough to use all year round."
Mr & Mrs Heward, Barton upon Humber
"Mark had the above mentioned film fitted to a v large feature window, in my sun room. The room was getting too hot to sit in comfortably, since the film has been fitted we can now use this room even in the midday sun. I couldn’t recommend this company enough. Great service from start to finish. And I even needed some help/advice months after fitting and they contacted me immediately with assistance. 5 stars!"
D Holland, Lincoln
"Great dealing with Mark from CoolGlass. He took the time to discuss options on the phone. The job was done quickly, on time and he left the place nice and tidy. A very pleasant company to deal with and the product works great. I’d gladly recommend them."
Spartmedia Ltd, Leeds
"An excellent product which transformed the use of the room – I was able to remove the extensive vertical blinds which cut down light & gathered dust."
Mr Betts, Messingham
"Now at last we have SUN it is working most impressively. SO much better than blinds we still have a view of the sky and the stars at night. Amazing the product is not better known."
Mr & Mrs Sayers, Market Rasen
"Thanks again Mark for a great job. If we find we need anything done in our new home we’ll certainly call you. Cheers Judy & Geoff"
Mr & Mrs Kiddle, Queenscliffe
"The information pack and ordering process was excellent and we were recommended the right product for our needs which has been very good at solving the issues the blinds and air conditioning just couldn’t cope with the sun, the installation was carried out very quickly by well presented polite installers who were neat and tidy. The window films are excellent value for money and the we felt the benefits very quickly, we are very happy with the work carried out would recommend films to others."
Mr & Mrs Spittlehouse, Barton upon Humber
"Already able to spend more quality time in the conservatory regardless of weather conditions I wish had known about your product before we had bought the solar roof blinds which have proved ineffective in keeping the temperature down. I would recommend window films not blinds for temperature control and excessive glare."
Mr & Mrs Aukett, Gainsborough
"The films have been excellent in solving the complaints we had Mark advised us to make the right choice of film we would recommend Mark and window films."
Mr & Mrs Taylor, Wragby
"Has definitely cut out the glare AND high temperatures, even when locked up without the window blinds drawn. We don’t use the side blinds as much. Almost used to the tinted ceiling!! Dining room slightly darker – winter time will tell!! Nice neat finish – no messy blinds to clean – altogether pretty good. Janet"
Mr & Mrs Hamilton, Whixley
"First class service, polite & helpful, no mess left behind. the conservatory was much more comfortable to sit in, glare was greatly reduced. Heat was retained even on cooler days. All in all very satisfied with product."
Mr & Mrs Kirby, Barton upon Humber
"Though summer has not yet arrived we are more than certain that we have solved all our problems. We are able to use the conservatory or watch TV or use a laptop. It WAS far too hot, we are already enjoying the beauty of our garden due to the tinted windows and no glare from the tinted roof. Worth every penny. Highly delighted."
Mr & Mrs Greaves, Grimsby
"The difference was felt as soon as the film was fitted, we are really pleased with the whole experience from initial contact to completion of the job. Thanks very much. Regards Ray"
GBA Group, Killingholme
"Polite, hard working and very efficient dealing with a warranty issue."
Mr & Mrs Rowe, Sutton on Sea
"We are delighted with the work, Mark & his assistant worked solidly all day, they were very clean workers & left no mess. We would certainly recommend them to others."
Mr & Mrs Plant, Doncaster
"A little early yet to be sure films are cutting UV damage to carpets and furniture but overall satisfied with installation and results."
Mr Osborn, Splisby
"The ordering process was easy, the installation quality is excellent the window films make it possible for us to make use of the window sills in the conservatory unlike blinds and we are sure the film helps keep heat in during winter."
Mr & Mrs Herbert, Spilsby
"The quality of marks installation was excellent, feeling the benefits very quickly and being very good value for money, I would recommend window film to others."
Mr Peck, Barton upon Humber
"A good product and it improves the outside appearance of the conservatory very much so I will have my other one done. Mark did a very good job and my conservatory is much more nicer. Its a month since the job was done, I would recommend Mark without a doubt and I’ve had a lot of complements about the product and I’m sure it will keep my suite from fading so fast. Plus its much more private even without blinds at the windows. Mark is a good business man and he really does know his job and takes a pride in his work. Well done. J Kirkby 2-7-13"
Mrs Kirkby, Skegness
"Hi mark Just thought I’d drop u a line, you fitted some solar film to our conservatory roof last December and thought you’d like to know it is working a treat in this lovely hot weather. Many thanks Claire"
"Any one using Mark for window films I’m sure will be 100% satisfied this is my second job and as always I’m very pleased with the results. I think it add to the value of ones property. Mark is so professional in every way & the product is as good as he says I would recommend him without a doubt. Price wise I’m very satisfied, he’s clean & tidy in every way & I’m pleased to know him. Thank you J. Kirkby 2-9-13"
Mrs Kirkby, Skegness
"Very pleased with service given would recommend window films."
Mr & Mrs Saunby, Grimsby
"Thank you Mark to listening to our needs the two other companies that quoted want to fit what they had on the shelf. Excellent service great installation and the right product."
Mr Robson, Grovedale
"We noticed an instant change in the glare and a lessening of the previous high temperatures occurring in the conservatory."
Mr Cheetham, Grimsby
"Can now sit in the conservatory on a sunny day comfortably without excessive heat or glare. Also has solved the problem of sun glare into the lounge, glass roof conservatory. So pleased with the product will have this company back to do the French doors. So pleased with everything. Great value for money."
Mr & Mrs Rowe, Sutton on Sea
"Thanks Mark for an excellent job-the window looks fantastic and all our patients are very impressed. Will be in touch soon for a new bill board."
Scartho Podiatry Clinic, Scartho
"Job well done,neat and tidy. Mark was very informative before order placed. Fitting day was as arranged and on time. If it does what it “says on the tin” will have no hesitation in recommending to others."
Mr & Mrs Lathlane, Newark
"Mark understood our specific needs and recommended the best options available for our glass roofed conservatory (which already had the expensive solar glass option). The installation was no problem, fitter were polite and tidy. We have felt the benefit of the film immediately; especially given the current heat wave. Many thanks."
Mr & Mrs Hinchley, Mansfield